Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Support (19) , Customer Service (18) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"Good people in the company." ((in 97 reviews)); "Excellent and friendly team." ((in 80 reviews)); "Great management and processes" ((in 46 reviews)); "Offices are amazing and competitive salary." ((in 35 reviews)); "Everyone here is friendly and supportive." ((in 28 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "No insurance" ((in 6 reviews)); "no health insurance" ((in 6 reviews)); "Atrocious leadership, especially CCO." ((in 4 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 3 reviews))

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Jan 29, 2019

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It is a nice environment. My experience in SupportYourApp has been great. The company gives me the opportunity to learn and develop my skill sets. Great people, great experiences and the brightest people. Projects are more than interesting, they are wonderful and technically challenging.

Cons

Challenging tasks but they give you opportunities to grow professionally and personally.

5.0

Jan 14, 2019

Great place to kickstart your career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Fast growing company. - Clean and cozy office - A vast variety of projects - Individual approach - Competitive salary Overall, a very nice company that kept me in Kiev and prevented me from wasting my time somewhere in Asia working as an English tutor. Depending on your skills, background and preference you will get the most appropriate project available. Most of the issues are addressed swiftly by the management and solutions provided are great for both sides. The company offers a few different career paths that you can take (be it inside your own project or inside SupportYourApp as well). And most of the time the diligence and commitment that you put in do not go unnoticed.

Cons

24/7 schedule includes night shifts and (rarely) it might be less than 8-hour gaps between shifts. Nevertheless, it is a subjective point and a lot of employees here enjoy (or at least don't mind) working 24/7. Also, the amount of free pizza has taken a toll on my weight. :(

5.0

Jan 14, 2019

Flexible schedule and competitive salary

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule Great people Management actually follows values and mission that they declare Ability to grow if you accept the challenges Competitive salary with regular reviews Offices located close to metro

Cons

Some of the projects require working in the office and some allow remote work, it's not always possible to choose.

Viewing 862 - 864 of 871 Reviews

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Jobs at SupportYourApp

(Fluent German & English) Customer Support Consultant (remote)

Wien

View job