Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Support (19) , Customer Service (18) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"Excellent and friendly team." ((in 74 reviews)); "Great management and processes" ((in 43 reviews)); "Everyone here is friendly and supportive." ((in 27 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 23 reviews)); "Regular trainings, conferences, thematic articles and HR events encourage for individual development and reflect company dynamic all the time." ((in 18 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"Salary is low and they get a lot of money from each project." ((in 35 reviews)); "No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "No insurance" ((in 5 reviews)); "no health insurance" ((in 5 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 4 reviews))

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Oct 31, 2025

Support Your App is a great place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Support Your App is a great place to work because of the flexibility it allows. There is also a variety of projects that can work for a variety of different people and interests. The organizational structure is also great.

Cons

It's a nice place, I don't know what else to say.

5.0

Oct 30, 2025

Great atmosphere, great management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

What makes SupportYourApp great for me is the overall positive vibe — the people are friendly, the management is approachable, and there’s a real focus on helping you grow. The team works well together, and it’s easy to ask questions or share ideas. I also really appreciate the chance to work with international clients — it keeps things interesting and helps you learn a lot. Most importantly, you feel like what you do actually matters, and there are real opportunities to move forward in your career here.

Cons

There are many more pros, so I can't quickly pick out the cons.

4.0

Oct 30, 2025

Good management but the pay isn't high

Support consultant

Recommend

CEO approval

Business Outlook

Pros

Good management, you can feel like they really care about you

Cons

Not really a con taking into consideration the nature of the job, but the pay could be a bit higher :)

Viewing 52 - 54 of 871 Reviews

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Jobs at SupportYourApp

(Fluent German & English) Customer Support Consultant (remote)

Wien

View job