Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Support (19) , Customer Service (18) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"Good people in the company." ((in 106 reviews)); "Excellent and friendly team." ((in 80 reviews)); "Great management and processes" ((in 45 reviews)); "Everyone here is friendly and supportive." ((in 30 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 27 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"Salary is low and they get a lot of money from each project." ((in 32 reviews)); "NO Any benefits" ((in 9 reviews)); "No insurance" ((in 6 reviews)); "no health insurance" ((in 4 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 3 reviews))

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Aug 4, 2025

1 year in the company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Organization of the company, management is also great. I like the way my workflow is organized and also the way I can grow inside the company. Plus, I like the transparency of my manager. I feel that my issues are heard and will be resolved as soon as possible.

Cons

1 year in the company and happy to be here

5.0

Aug 4, 2025

Excellent place to work

Support consultant

Recommend

CEO approval

Business Outlook

Pros

Great team environment, supportive management, flexible schedules, career growth opportunities, and international work culture.

Cons

Sometimes the workload can be a bit high.

3.0

Jul 31, 2025

Ok

Support consultant

Recommend

CEO approval

Business Outlook

Pros

The experience merely depends on the team you will end up in. It can be stable and amazing or it can be the worst experience. The culture is very diverse and welcoming. Compensation is decent.

Cons

Limited career growth, no maternity/paternity leave despite Support Your App being a proudly women founded business.

Viewing 97 - 99 of 871 Reviews

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Jobs at SupportYourApp

(Fluent German & English) Customer Support Consultant (remote)

Wien

View job