Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Support (19) , Customer Service (18) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"Good people in the company." ((in 97 reviews)); "Excellent and friendly team." ((in 80 reviews)); "Great management and processes" ((in 46 reviews)); "Offices are amazing and competitive salary." ((in 35 reviews)); "Everyone here is friendly and supportive." ((in 28 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "No insurance" ((in 6 reviews)); "no health insurance" ((in 6 reviews)); "Atrocious leadership, especially CCO." ((in 4 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 3 reviews))

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

1.0

Feb 2, 2026

Wouldn't recommend

Technical support consultant

Recommend

CEO approval

Business Outlook

Pros

It offers a basic salary.

Cons

1. After your employed, if your not in the country of employment. You get paid a lot less than what you would usually get, if you were. 2. Realistically, you can work overtime but not be compensated at the desired rate. 3. As the contractor, the company does not see you as a direct employee 4. There are no growth opportunities besides small courses, that you can find on your own. 5. Working hours can be horrendous and without consideration for your time outside of work. 6. There is no clear trust between you and the company. If a client raises concern. In other words the client is always prioritized above your duties or supposedly well-being

5.0

Feb 2, 2026

Clear structure and individual approach

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The company has a clear and well-structured organization with a transparent division of responsibilities, which allows for efficient work and achieving great results. There is also an individual approach to each employee — with support, growth opportunities, and openness to new ideas. This creates a comfortable work environment and motivates you to grow together with the team.

Cons

I don't see any clear negatives, everything suits me.

5.0

Jan 30, 2026

Great place to work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

I have worked temporary so was also our agreement. From the beginning I have been onboarded professionally. Payment on time Onboarding and training - perfectly lead by the onboarding specialist Workflow were stable KM always available in case for any feedback

Cons

Since I have been working temporary no Cons

Viewing 10 - 12 of 871 Reviews

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Jobs at SupportYourApp

(Fluent German & English) Customer Support Consultant (remote)

Wien

View job