Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Support (19) , Customer Service (18) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"Good people in the company." ((in 97 reviews)); "Excellent and friendly team." ((in 80 reviews)); "Great management and processes" ((in 46 reviews)); "Offices are amazing and competitive salary." ((in 35 reviews)); "Everyone here is friendly and supportive." ((in 28 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "No insurance" ((in 6 reviews)); "no health insurance" ((in 6 reviews)); "Atrocious leadership, especially CCO." ((in 4 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 3 reviews))

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Dec 7, 2022

Loved it

Customer support

Recommend

CEO approval

Business Outlook

Pros

Absolutely all people that I've met are nice and easy to talk to. I had to quit because of what it happening in Ukraine atm, and because I need to relocate my family, but I've been told that I can come back to SUP once I take care of my personal matters, which is fantastic! Thank you for this

Cons

I didn't talk with my DM that much, however there was no need for frequent meetings.The team was working with the client more

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

5.0

Dec 5, 2022

What else can I say

Support consultant

Recommend

CEO approval

Business Outlook

Pros

It was a good experience. I was happy to be with SYP, and I really liked my project. Although there were some negative customers (like always in CS), I learned how to work with them. Thanks for all the training that you've provided

Cons

I can't name any negative things that bothered me and that were not fixed

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

4.0

Oct 25, 2022

Perfect for students

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Very organized for a remote job, informative onboarding.

Cons

Everything depends on the project you’ll get. Kind of a lottery.

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

Viewing 10 - 12 of 871 Reviews

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Jobs at SupportYourApp

(Fluent German & English) Customer Support Consultant (remote)

Wien

View job