Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Support (19) , Customer Service (18) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"Good people in the company." ((in 106 reviews)); "Excellent and friendly team." ((in 71 reviews)); "Great management and processes" ((in 49 reviews)); "Everyone here is friendly and supportive." ((in 29 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 26 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "No insurance" ((in 4 reviews)); "no health insurance" ((in 4 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 3 reviews)); "Atrocious leadership, especially CCO." ((in 3 reviews))

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Jan 3, 2023

Pleasant company

Support consultant

Recommend

CEO approval

Business Outlook

Pros

I joined for a short period of time and I was happy to be accepted for the project. Things I liked the most: 1. All people share same interests and there are plenty of things to discuss even after work 2. Compensation 3. Work and personal balance 4. Respect on all levers 5. Openness. I could write to any person in the company and I would receive a reply to my question

Cons

Lots of policies to read during first few days :)

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

3.0

Dec 12, 2022

General overview

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

They have an amazing family -like atmosphere

Cons

They barely provide raises and focus on 3rd world countries to employee, so they don't have to pay high salaries to their employees.

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

1.0

Jul 6, 2022

Worst Company - Scammmmmmm

Customer support consultant

Recommend

CEO approval

Business Outlook

Pros

There's no positive element or cons I can mention for my all staying with this company with the exception of negative energy and horrible things I have experienced.

Cons

It is a scam, nothing but a scam!

Viewing 121 - 123 of 871 Reviews

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Jobs at SupportYourApp

(Fluent German & English) Customer Support Consultant (remote)

Wien

View job