Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"Excellent and friendly team." ((in 77 reviews)); "Great management and processes" ((in 48 reviews)); "Everyone here is friendly and supportive." ((in 29 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 27 reviews)); "It was a new field for me, but everything is structured and clear, good training." ((in 22 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"Salary is low and they get a lot of money from each project." ((in 36 reviews)); "No benefits like health insurance and really sad amount of vacation/personal days off" ((in 9 reviews)); "No insurance" ((in 6 reviews)); "no health insurance" ((in 5 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 3 reviews))

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Jan 12, 2023

Lovely atmosphere

Data entry specialist

Recommend

CEO approval

Business Outlook

Pros

* Fast recruitment process * Nice pay * I set my own schedule

Cons

Need to wait 3 months to get my first vacation days on my balance

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

2.0

Oct 13, 2022

No respect for Employees

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Organized, great onboarding experience & friendly staff.

Cons

They work you hard for very low wages. Shifts are Long and arduous. They don't provide solutions for unhappy employees but expect you to carry on working even if you're not happy with the work conditions.

SupportYourApp Response

Thank you for your feedback! Respect is one of the values of SupportYourApp, and we do everything in our power to achieve a mutual satisfaction of our consultants and clients. We are always there to listen, improve and help with any possible questions or concerns. Your SupportYourApp team :)

4.0

Jun 25, 2019

Good place to start your career with

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Good for candidates with lack of experience, students, graduates Will take you and teach everything from scratch, the only requirement is a high level of English Modern-looking office, good office supplies Flexible schedule Nice, fun, young people to work with

Cons

Not the highest salary level Too many people in the openspace Management after former COO left Promotions for those who cozy up to the boss

Viewing 142 - 144 of 871 Reviews

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Jobs at SupportYourApp

(Fluent German & English) Customer Support Consultant (remote)

Wien

View job