Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"Excellent and friendly team." ((in 77 reviews)); "Great management and processes" ((in 48 reviews)); "Everyone here is friendly and supportive." ((in 29 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 27 reviews)); "It was a new field for me, but everything is structured and clear, good training." ((in 22 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"Salary is low and they get a lot of money from each project." ((in 36 reviews)); "No benefits like health insurance and really sad amount of vacation/personal days off" ((in 9 reviews)); "No insurance" ((in 6 reviews)); "no health insurance" ((in 5 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 3 reviews))

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

1.0

Sep 10, 2023

The worst place I've ever worked at

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Compensation was payed in a timely manner

Cons

No bonuses No vacations - difficult to approve No sick days - difficult to approve

5.0

Aug 11, 2023

2 years

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I like SUP as it never gets boring here :) Constant opportunities to participate in different type of tasks and grow both professionally and personally is what I like the most. The team is great too!

Cons

There are no cons for me personally.

5.0

Jul 25, 2023

I recommend the company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Overall, I can confidently say that this company has exceeded my expectations. The positive attitude and dedication displayed by the management and colleagues have made my time here truly enjoyable. I would highly recommend this company to anyone seeking a supportive and professional work environment.

Cons

A lot depends on the project you are working on, but I had two projects and it's a positive experience

Viewing 148 - 150 of 871 Reviews

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Jobs at SupportYourApp

(Fluent German & English) Customer Support Consultant (remote)

Wien

View job