Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"They are great people and an amazing team." ((in 97 reviews)); "Excellent and friendly team." ((in 79 reviews)); "Great management and processes" ((in 43 reviews)); "Everyone here is friendly and supportive." ((in 27 reviews)); "The onboarding had great pacing, as well as the trainings I received in the following months." ((in 22 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"Salary is low and they get a lot of money from each project." ((in 37 reviews)); "No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "No insurance" ((in 6 reviews)); "no health insurance" ((in 5 reviews)); "Atrocious leadership, especially CCO." ((in 4 reviews))

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

1.0

Dec 2, 2024

Customer Support Rep

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

I do not have anything good to say avout this company.

Cons

My experience with this organization was disappointing. Employees are not provided with formal contracts, and the company only offers five unpaid sick leave days. Salary structures lack transparency and vary between employees, with no compensation provided for night shifts. Despite working three consecutive weeks of night shifts, I did not receive any acknowledgment or gratitude. Additionally, the company deducts money from salaries for minor oversights, such as forgetting to lock your computer, but offers no additional incentives or rewards for going above and beyond in your role.

1.0

Dec 1, 2024

Ok for the start

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Salaries are paid on time Most of support agents are nice people

Cons

No career growth No flexibility No vacation approvals

5.0

Nov 29, 2024

work-life balance

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Positive culture, supportive colleagues, opportunities for growth, and a focus on work-life balance as well as sense of purpose.

Cons

Its great, a very good company

Viewing 193 - 195 of 871 Reviews

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