Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"They are great people and an amazing team." ((in 97 reviews)); "Excellent and friendly team." ((in 79 reviews)); "Great management and processes" ((in 43 reviews)); "Everyone here is friendly and supportive." ((in 27 reviews)); "The onboarding had great pacing, as well as the trainings I received in the following months." ((in 22 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"Salary is low and they get a lot of money from each project." ((in 37 reviews)); "No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "No insurance" ((in 6 reviews)); "no health insurance" ((in 5 reviews)); "Atrocious leadership, especially CCO." ((in 4 reviews))

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

3.0

Sep 17, 2024

Salary

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good entry level salary to start with

Cons

Unable to start a career, company makes it difficult to get an increase in salary

1.0

Sep 8, 2024

DICTATORSHIP

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You don't get to see them irl

Cons

The ethics, the standards, the customer orientations. These are just words with no meaning for the sup team. I was surprised to see all the leadership call customers 'stupid" "dumb" and other things. when in fact it's their client UI that sucks

1.0

Sep 6, 2024

Poor compensation

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- Remote you can work from anywhere - Days off + sick days

Cons

- Salary is low and they get a lot of money from each project. - No increases - No insurance - Not even a gift for the birthday - They buy good reviews by offering money to employees

Viewing 223 - 225 of 871 Reviews

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