Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"I had a great team and developed my active listening skills" ((in 96 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 90 reviews)); "Good benefit and discount (60% off of any purchase)" ((in 88 reviews)); "Great employee discount and colleagues." ((in 58 reviews)); "There is a good training and on" ((in 53 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 114 reviews)); "low pay and forced to do things not in your pay grade" ((in 98 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 72 reviews)); "poor upper management and pressured to bombard clients" ((in 54 reviews)); "Low salary and a lot of work" ((in 48 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)

Alexis Nasard

68% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,943 reviews)

Ratings by demographic groups

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Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Jun 17, 2014

Working at Swarovski as a Brand Ambassador

Brand ambassador

Recommend

CEO approval

Business Outlook

Pros

Great staff benefit including company events, generous staff discounts and other benefits. They have a very supportive sales training scheme to teach you how to sell. If you are new to retail, this is a very good starting point because you can learn a lot from this company.

Cons

Can not say for other stores, but the store I worked at, there's a really high turn over for store managers, assistant store managers and area managers. Inconsistency of management. Some managers are not qualified for their job and poor at people management. This result in high staff turnover as well.

4.0

Jun 3, 2014

Went downhill

Keyholder/brand ambassador

Recommend

CEO approval

Business Outlook

Pros

Great company to work for a few years ago, stopped valuing their own employees and became too focused on sales.

Cons

High turn over, under qualified managers, head office is an absolute mess

5.0

Mar 28, 2014

Great company to work for.

Store manager

Recommend

CEO approval

Business Outlook

Pros

Discounts are reasonable, great clientele, opportunity to make more money through bonuses, and advancement opportunities

Cons

Some days are slower than others which is not great for daily goals

Viewing 370 - 372 of 1,943 Reviews

Jobs at Swarovski

LEHRE METALLTECHNIK (Maschinenbautechnik)

Wattens

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LEHRE PROZESSTECHNIK (mit Elementen aus Mechatronik, Metall- und Elektrotechnik)

Wattens

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LEHRE ELEKTROTECHNIK (Automatisierungs- und Prozessleittechnik)

Wattens

View job

Swarovski

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Working at Swarovski as a Brand Ambassador

Went downhill

Great company to work for.

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