Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"Their benefits are great!" ((in 92 reviews)); "The team is great and has each others back." ((in 90 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 87 reviews)); "Great employee discount and colleagues." ((in 58 reviews)); "The sales training is good." ((in 47 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 116 reviews)); "low pay and forced to do things not in your pay grade" ((in 96 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 68 reviews)); "poor upper management and pressured to bombard clients" ((in 58 reviews)); "Low salary and a lot of work" ((in 54 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)

Alexis Nasard

68% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,943 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews

4.0

May 7, 2025

Chill job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Weekly pay, interesting pieces, good discount,

Cons

Tedious floor sets, short breaks, snobby customers, push to meet numbers, super long onboarding training

Swarovski Response

1y

Thank you for sharing your experience. We’re glad to hear you appreciated the pay structure, product offering, and discount. Your feedback on other aspects of the role is noted and will be passed along to the relevant teams. Wishing you all the best in your next role.

3.0

May 7, 2025

Full time

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Easy, flexible hours, good benefits

Cons

Bad pay, bad management, bad turn over rates

Swarovski Response

1y

Thank you for sharing your experience. We’re glad to hear you’ve appreciated the flexible scheduling and benefits. We’re sorry to learn that other aspects of your experience have been less positive. If you're open to sharing more, we invite you to contact us directly at corporatehr.communication@swarovski.com, so we can address your remarks better.

4.0

May 7, 2025

Senior Customer Service Specialist – Social Media Team at SWAROVSKI

Senior customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Collaboration with colleagues from own team and other departments, the ability to make decisions, and the opportunity to share and present my own ideas.

Cons

Lack of opportunities for career development into managerial roles, due to cost-cutting measures and management reshuffling, which is aimed at filling budget gaps.

Swarovski Response

1y

Thank you for your thoughtful and thorough feedback. It’s great to hear that you value the collaboration, decision-making autonomy, and the space to contribute ideas — these are core to the kind of environment we aim to foster. We also appreciate your perspective on career development. Your input will be shared with the relevant teams for consideration. Wishing you continued success with us.

Viewing 517 - 519 of 1,943 Reviews

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Swarovski

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Chill job

Full time

Senior Customer Service Specialist – Social Media Team at SWAROVSKI

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