Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

56% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Retail Sales Associate (66) , Assistant Manager (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"The team is great and has each others back." ((in 88 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 88 reviews)); "Their benefits are great!" ((in 83 reviews)); "Great employee discount and colleagues." ((in 59 reviews)); "The culture and values are great" ((in 50 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 114 reviews)); "low pay and forced to do things not in your pay grade" ((in 101 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 65 reviews)); "poor upper management and pressured to bombard clients" ((in 56 reviews)); "The company has person sales goals and a competitive environment but there is no commission." ((in 49 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)

Alexis Nasard

68% approve of CEO

49% positive business outlook

Ratings by demographic groups

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Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Mar 5, 2025

Very Cliquey and Unforgiving

Sales associate

Recommend

CEO approval

Business Outlook

Pros

pretty easy to sell and there are reasonable sales targets to meet

Cons

if you make a mistake they will literally hold it against you forever, you are not recognized at all for your work even if you exceed expectations, and there is a very very cliquey culture there.

Swarovski Response

1y

Thank you for sharing your thoughts. We’re glad to hear you found the sales goals reasonable and the role manageable. We're sorry to hear that other parts of your experience didn’t reflect the kind of environment we aim to create. We take this kind of feedback seriously and would welcome the opportunity to learn more. If you're willing, please reach out to us at corporatehr.communication@swarovski.com. Wishing you all the best moving forward.

3.0

Feb 23, 2025

Swarovski

Sales/service associate keyhlder

Recommend

CEO approval

Business Outlook

Pros

Good discount Bonus and commission

Cons

Lack of organisation Sometimes lone working

Swarovski Response

1y

Appreciate you sharing your experience. It’s great to hear that you value the employee discount and incentive opportunities. Thanks as well for your feedback — we’ll be sure to pass it on to the relevant teams. Wishing you continued success in your role.

3.0

Feb 22, 2025

Consultant

Recommend

CEO approval

Business Outlook

Pros

Great sales exp A lot of training

Cons

A lot of down time Glass ceiling

Swarovski Response

1y

Thank you for sharing your experience with us. We’re glad to hear you gained valuable sales experience and appreciated the training provided during your time at Swarovski. We understand that growth opportunities are important. We encourage our employees who are interested in developing further to work with their manager on an Individual Development Plan to support their aspirations. Constructive feedback like yours helps us continue to improve. We appreciate your contribution and wish you continued success.

Viewing 544 - 546 of 1,943 Reviews

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Very Cliquey and Unforgiving

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