Swarovski reviews

3.4

56% would recommend to a friend

(1,944 total reviews)
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Alexis Nasard

68% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,944 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Oct 29, 2024
Recommend
CEO approval
Business Outlook

Pros

-good environment -flexibility -good Management -

Cons

-Progression within the company isnt great

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Swarovski Response
1y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We encourage our employees who are interested in growing with us to work with their manager on an Individual Development Plan to help them achieve the training and development they need for an opportunity either in our stores or corporate offices. Once again thank you for your feedback, we wish you much success in your future.
3.0
Oct 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Discount. Jewelry sales experience. Learning about the brand and behaviors for luxury sales.

Cons

higher ups are hiring their friends so it’s a band of people who used to work together over 15 years ago who are now controlling a section of the company and protecting each other. Manager for my store had a month of training before taking over the store and a month in the store to get situated yet doesn’t know how to do anything and doesn’t want to learn, just wants other employees to do the work for them. doesn’t even know where stock in the store is. badmouths other managers and reveals sensitive information easily. makes inappropriate judgmental comments about potential hires and coworkers. lies compulsive lying. Talks much more than they work. Shopping seems to be their first priority. doesn’t want to take responsibility for anything nor do they show management skills despite having years of experience as a manager. complains about doubles and spoke of leaving for two hours to go shopping and just coming back when they have to close the store. they also have a major problem gossiping to other outside employees about their staff. Used to love working for swarovski but this is the perfect example of needing to choose who you hire and promote carefully. Also swarovski doesn’t like to give raises!

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Swarovski Response
1y
Thank you for bringing this to our attention. We’re sorry you had a negative experience. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees, and customers. We will do our best to use your review for the improvement of the company. We want to ensure you that your concerns will be shared with upper management, as this kind of feedback is crucial to the betterment of our company. We wish you all the best both professionally and personally.
2.0
Oct 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Discount was good at 60% off

Cons

Rubbish Pay. Staff Turnover. High Demands

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Swarovski Response
1y
Thank you for your review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We are very sorry to hear you felt the pay and benefits were not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. Please feel free reach out to your local HR with any further comments, concerns, or suggestions you wish to share. As always, we wish you all the best in your career and private life.
Viewing 601 - 603 of 1,944 Reviews

Glassdoor has 2,679 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.