Pros
The pay is steady. The customers are friendly and its satisfying to see that a customer enjoys the pieces that you have selected.
Cons
Swarovski has become a money making business that no longer cares for its CUSTOMERS and its WORKERS. I have worked for the company for 3 years and have come to see that the company is becoming run down and losing business. They have started cutting down on employee raises, hours and expenses. 1) As a part-timer, I have been payed the same amount for more than a year and 1/2 when it was promised during the hiring process that Swarovski associates would receive a raise approximately once each year. When asked about this discrepancy, the excuse that management had to offer was that Canadian sales have not been doing so well, and in turn this is affecting peoples pay rates as well. 2) The company requires associates to attend monthly store meetings at 8 am yet refuses to pay for breakfast or the cost for transportation to get there so early in the morning just so that they can save on expenses. This is not called SAVING or being WISE with your money, this is called being Cheap at the EXPENSE of the workers 3) The District manager for my region also seems to be quite the trouble maker. Sharing the confidential conversations that she has with people and spreading them among the other store managers and associates. This creates rifts and rivalry among the managers & workers, and also creates a negative environment in the workplace. How are the associates expected to sell when they are not happy with the company, each other, the environment or can not even TRUST their own DM who they are required to bring their problems to if the manager is not handling it? 4) To add on to the previous note, the company has begun cutting hours of associates, which in turn reflects the managers favoritism, who enjoy playing God when creating the weakly schedule by handing out more hours to those that they favour and cutting the hours of those who they like the least. When brought to the attention of the 'district manager' she merely states that " 'Legally, the manager is required to really only issue out no less than 3 hrs per associate, and who she chooses to distribute the hours to should be her choice. If anyone doesn't like it then they can find another job." ~ Wise words from a particularly dark haired Swarovski District Manager (sarcasm) Although it is understandable that each store is allotted a certain amount of hours to distribute amongst the team (lets say 180 hrs for the week), if SOME associates are dropping down from 20 or 15 hrs a week to 8 hrs or even 4 hrs a week, while others (the favoured associates) are remaining consistent, 15-18 hrs a week, that should be a red flag that something is wrong. I have so much more to say but to sum it all up: SWAROVSKI IS A CORRUPT COMPANY