Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)
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Alexis Nasard

68% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Oct 25, 2020
Recommend
CEO approval
Business Outlook

Pros

excellent customer service very nice

Cons

very good but prices are high

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Swarovski Response
5y
Dear Colleague Thank you for your kind words and the review. We are glad to hear that you enjoy working at Swarovski. We wish you much success with your career and thank you for your individual input in our common success.
4.0
Oct 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Vast majority of colleagues are nice, friendly, good people.

Cons

The company wishes it took as good care of their people as they say. Business priorities are not always optimally set or followed

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Swarovski Response
5y
Dear Colleague Thank you for taking the time to leave a review. We very much appreciate it. At Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the improvement of the company are addressed and handled strategically and effectively in a timely matter. Swarovski continuously looks for ways to improve and adapt its business, processes and employee experience to stay one step ahead. In this context, Swarovski is currently going through a global change in order to retain its strongly competitive global position. Changing ways of working naturally includes a learning curve, which holds true for transformations just as much as for strengthening Swarovski’s culture. We therefore count on your understanding and support in this challenging times. We also do our best to support our employees with such a working environment so that everyone can make full use of their potential and expand their capabilities. We are happy to hear you worked with great colleagues, considering teamwork is the cornerstone of our success. Once again, thank you for your feedback and wish you much success in your career. We are looking forward to welcoming you in our stores again - as a colleague or as a customer.
4.0
Oct 23, 2020
Recommend
CEO approval
Business Outlook

Pros

You get a 50% discount on everything except SCS pieces and $100 allocation if you're a PT and $200 if you're a full time every 3 months. You wont get fired or punished if you don't hit your goals because you don't make commission. You do get a store bonus if your team hits the monthly goals.

Cons

Pay is okay not that good. You will probably never get a raise. Even if you bring something up to the manager, they probably would let you handle it. Don't expect a raise or a promotion even if you go head over heels for the company. Just do the bare minimum is my best advice. Sell and that's it.

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Swarovski Response
5y
Dear Colleague We are very sorry to hear you felt the pay are not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. If you are interested in growing with Swarovski, we encourage you to work with your manager on an Individual Development Plan to help you achieve the training and development you need for an opportunity either in our stores or corporate offices. We enable you to further your career by recognizing and nurturing your potential. Therefore we have a wide variety of training and learning opportunities. You can gain experience by learning on the job, as well as through project assignments or even international assignments. If you have any concerns, please feel free to reach out to a member of our HR team, as we truly value constructive feedback from current and former employees as well as from our customers. Here at Swarovski we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We hope you enjoy working at Swarovski and wish you much success in your career.
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Glassdoor has 2,678 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.