Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)
avatar

Alexis Nasard

68% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Oct 16, 2020

Great People

Recommend
CEO approval
Business Outlook

Pros

The people I worked with were incredible. I made lifelong friends there and we encouraged each other constantly. There was no competition, we would hang out outside of work and text. It was such a joyful and fun atmosphere the vast majority of the time.

Cons

You’re working minimum wage and A LOT is expected of you. I came in early, stayed late, worked in a different store than assigned, worked late nights occasionally. I did all of this voluntarily because I loved the work environment but it took a while to realise that I was being asked far too much of me for the rate I was being paid and the contract I was on.

avatar
Swarovski Response
5y
Dear Colleague Thank you very much for your review. We truly value constructive employee and customer feedback. We are happy to hear you work with great colleagues, considering teamwork is the cornerstone of our success. And we are very sorry to hear you felt the pay was not according to your expectations and engagement. We encourage our employees to have the Crystal Clear Conversations on regular basis and discuss their concerns directly with their leaders, local or corporate HR department. Thank you for your contribution to the success and the Swarovski brand and we wish you many successes in your professional career and private life.
2.0
Oct 16, 2020
Recommend
CEO approval
Business Outlook

Pros

- Great office - Great opportunities to work on interesting projects if budget allows - Chances of growth due to the many reorganisations the company has

Cons

- Constant change - No established internal processes - Very high risk of loosing your job in the restructurings of the company - Very slow to adapt to new trends as the view is internal and not external

avatar
Swarovski Response
5y
Dear Colleague Thank you for your valuable feedback. We appreciate it very much. You pointed out the constant changes as a disadvantage of working in Swarovski. Meanwhile, in order to retain its strongly competitive global position, Swarovski continuously looks for ways to improve and adapt its business and processes to stay one step ahead. Changing ways of working naturally includes a learning curve and maybe causing a sense of chaos. We want to assure you, however, that the changes are thought through and adapted to the changing reality on an ongoing basis. We also strive to provide our employees with the opportunity to develop and continue their careers within the company or to support them as much as possible in their search for a new job. Thank you for the years of your work in Swarovski and we wish you much success in your professional career.
3.0
Oct 15, 2020

Challenging business during restructure and covid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work-life balance, Comprehensive benefits, Achievable KPIs

Cons

Not unified leadership, Career development not in line with performance, Short-term strategy only

avatar
Swarovski Response
5y
Dear Colleague First of all, thank you for your review. We really appreciate your opinion. And thank you for your participation in the creation of Swarovski for several years. As you yourself point out in the title of your review, times are particularly challenging both because of the global pandemic crisis and because of the changes in Swarovski. These challenges force flexible planning, affect decisions and business processes and each of us, including the leaders. We strive to provide each of our employees with development opportunities and thus improve the quality of work and relationships at Swarovski, and enable to grow within the company structures. We always encourage you to take advantage of these broad opportunities and to share your observations and comments with local and global HR. Once again, thank you for sharing your opinion and wish you success in your career and private life.
Viewing 1438 - 1440 of 1,943 Reviews

Glassdoor has 2,678 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.