Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)
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Alexis Nasard

68% approve of CEO

48% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Oct 7, 2020

Swarvoski live

Recommend
CEO approval
Business Outlook

Pros

discount on items great work experience different atmosphere gained good work skills loyal company

Cons

rude customers alot of homeless trying to steal rude co workers hard management

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Swarovski Response
5y
Thank you for taking the time to leave a review. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We love hearing back and learning from our people and learning more about how our company can improve. This is why we have launched the Retail Academy, aiming our sales consultants to learn and grow their careers. Though the program, we help our employees get thoroughly on boarded, gain more in-depth knowledge, and become specialists. If you have any concerns, please feel free to reach out to a member of our HR team, as we truly value constructive feedback from current and former employees as well as from our customers. Here at Swarovski we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. Once again, we want to thank you for your feedback and wish you much success in your career.
3.0
Oct 5, 2020
Recommend
CEO approval
Business Outlook

Pros

- nice building - unformal communication - mostly nice people

Cons

- politics, politics, politics - commuting - 0 investments in talent development - need to fight for every development (salary, trainings, etc.)

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Swarovski Response
5y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback. We have read your review and your concerns. At Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the improvement of the company are addressed and handled strategically and effectively in a timely matter. We believe that only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s ever changing world. Please be assured your feedback was shared with the HR team.
3.0
Oct 5, 2020
Recommend
CEO approval
Business Outlook

Pros

Nice and fancy store for working

Cons

they are not really supportive company

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Swarovski Response
5y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Building a culture of teamwork and collaboration is important to us at Swarovski. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are an integral part of adding sparkle to everyday life and we are sorry to hear that you did not feel valued. We will make sure to share your comments with the management and to make sure this does not happen again. At Swarovski we foster and environment where our people can grow personally and make long lasting relationships with the colleagues as well as with the customers. We are looking forward to welcoming you in our stores again - as a colleague or as a customer.
Viewing 1447 - 1449 of 1,943 Reviews

Glassdoor has 2,678 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.