Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)
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Alexis Nasard

68% approve of CEO

48% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Sep 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Bonuses if the store meets monthly sales targets

Cons

Often times difficulty communicating with management as they were more focused on the needs of the retail stores than the employees

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Swarovski Response
5y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are an integral part of adding sparkle to everyday life and we are sorry to hear that you did not feel valued. As for your concerns, we want to thank you for taking the time to leave a review and want to ensure you it will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. As always, we wish you all the best in your future endeavors.
3.0
Sep 24, 2020

Okay

Recommend
CEO approval
Business Outlook

Pros

It was just okay I guess

Cons

Very few customers and long hours

avatar
Swarovski Response
5y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We understand that flexibility in scheduling is important to employees, and it is always our goal to accommodate our employees’ busy lives as much as possible. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are help turn light into delight every day. You mentioned sometimes the rhythm is slow and there are not so many customers in the stores during the day. We would like to assure you this is in part due to the nature of retail, customers tend to shop more on the weekends and have more choices these days on how they can shop, online or in store. We pride ourselves on taking an omni approach to our retail business and offer our customers options on how they shop. Once again thank you for your feedback and we are looking forward to welcoming you in our stores again - as a colleague or as a customer.
2.0
Sep 24, 2020
Recommend
CEO approval
Business Outlook

Pros

-Decent salary -Financially secure business -Reasonably ambitious company

Cons

-Overly political head office culture -Toxic senior management -Does not live up to its legacy regarding ethical treatment of employees

Viewing 1456 - 1458 of 1,943 Reviews

Glassdoor has 2,678 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.