Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)
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Alexis Nasard

68% approve of CEO

48% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jan 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Great non pay related benefits

Cons

Pay is horrible and unless you're in a major market forget getting promoted

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, reading your list of Pros: “Great non pay related benefits" we assume your referring to the generous employee discount, the retail allotment and the flexible schedule as these are some of our most revered benefits. However as for your “Cons” honestly, we are equally thrilled to read these comments as well, as only with constructive and honest feedback can we work together to improve our company and our work place. As for your comments "Pay is horrible", please note our comp team is constantly reviewing our pay scales to remain competitive with the market and as I am sure you are aware we instituted a retail bonus program to rewarded our retail teams for achieving the stores sales goals. As for your comment about "forget getting promoted", we would suggest you meet with your manager and your district manager and create an IDP (individual Development Plan) and map out your career goals and determine what you need to do to get to the next level. Once again, we want to thank you for taking the time to leave a review and we want to wish you much success in your future career at Swarovski.
2.0
Jan 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Good discount, allocations every quarter. Easy if you're good at selling.

Cons

Keep cutting back hours, seems to be dodging raises/bonuses.

avatar
Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we are thrilled to read your list of Pros: “Good discount, allocations every quarter” as our employee discount is one of the most revered benefits we offer and we love to see our Sparkling employees wearing our amazing products. As for your “Cons” honestly, we are equally thrilled to read these comments as well, as only with constructive and honest feedback can we work together to improve our company and our work place. At Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s everchanging world. Please be assured your review and comment “Keep cutting back hours, seems to be dodging raises/bonuses.” will be shared with cooperate HR and Upper management and investigated. We would also suggest if you feel comfortable that you share your thoughts directly with your supervisor and perhaps brainstorm on ways you can as a team better communicate your needs to the home office to improve your workplace and service levels in your store. Once again, we want to thank you for taking the time to leave a review and we want to wish you much success in your future with Swarovski.
2.0
Jan 7, 2020
Recommend
CEO approval
Business Outlook

Pros

it was a fun environment to work in, you get to socialize with different types of customers.

Cons

No commission even though you work just as hard to make the sale goals

Viewing 1555 - 1557 of 1,943 Reviews

Glassdoor has 2,677 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.