Swarovski reviews

3.4

56% would recommend to a friend

(1,943 total reviews)
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Alexis Nasard

68% approve of CEO

48% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Jul 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Good company to work for

Cons

Slow in retail these days

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we are thrilled when we get positive feedback and are glad to read your comment that we are a “Good company to work for”. As for your Con “Slow in retail these days”, we are not sure if you are talking about systems, assortment or customer traffic? At Swarovski we truly value feedback from former employees and share all feedback with upper management, as we are not sure of the meaning of your feedback, we will evaluate all possible meanings as only by evaluating and addressing feedback can we improve our organization. Once again, we want to thank you for your feedback and wish you much success in your future endeavors.
5.0
Jun 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Friendly working environment; Can wear the latest Swarovski products everyday.

Cons

The manager is really strict; Lots of online tasks and quiz; KPI makes me really struggling.

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Of course, we love when our former employees leave positive feedback such as your comment "Friendly working environment; Can wear the latest Swarovski products everyday". The employee discount along with our retail employee allotment are two of the most revered benefits and we love when our amazing staff can showcase our amazing products. As for your concerns about “The manager is really strict; Lots of online tasks and quiz; KPI makes me really struggling.", please note we provide online training as part of our commitment to invest in the ongoing training and development of our staff. With out proper training our staff will not be able to properly assist our customers and achieve our service standards. Once again thank you for taking the time to leave a review we truly value feedback both positive and negative. and we want to wish you the best of luck in your future endeavors.
5.0
Jun 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Good base pay and bonus

Cons

Little room for progression within

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We are of course thrilled to read the title of your review” Amazing Company” and that you list as a Pro: “Good base pay and bonus”. At Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates and bonus structure in all markets to ensure, we are paying our employees at a completive rate. As for your Con: “Little room for progression within”, please note we have an excellent record of promoting from within and working with associates during the mid-year and year-end reviews, to create an Individual development plan and to identify what they need to do to achieve their short and long-term career goals and move to the next level. We are sorry if this was not your experience at Swarovski and will share your review with Global HR as feedback is crucial to the betterment of the company. Once again and we wish you much success in your future endeavors.
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Glassdoor has 2,677 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.