Swarovski reviews

3.4

55% would recommend to a friend

(1,939 total reviews)
avatar

Alexis Nasard

67% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Aug 5, 2014
Recommend
CEO approval
Business Outlook

Pros

-good teams within stores. -good discount allowance.

Cons

-Stores get little support from area managers. -Lack of communication between different departments within the company. -concession manager jobs being made redundant and alternative job offers being made for the same role with lower title and pay. -local stores and concessions being closed down making others question the security of there role/job -new electronic rota system rolling out that is not practical for most stores and concessions -bonus is offered quarterly but targets are unachievable for most of the region -favouritism between managers and certain staff -pushy sales techniques been introduced that dont work for concessions and quiet stores

5.0
Jul 31, 2014

Sales Consultant

Recommend
CEO approval
Business Outlook

Pros

Amazing manager and team work. Very good training to arm you with strong sales techniques (transferable skill).

Cons

My concession got closed down even though it was highly profitable. Management decided to become more "up-market", which is a real shame. I don't think it was a good tactic, looks like it'll lose out more than it'll gain from this move as it makes most customers feel unapproachable and the price level is not high enough to compensate for less consumers.

Viewing 1843 - 1845 of 1,939 Reviews

Glassdoor has 2,673 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.