Swarovski reviews

3.4

55% would recommend to a friend

(1,940 total reviews)
avatar

Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
1.0
May 11, 2015

Kiosk Casino Employee

Recommend
CEO approval
Business Outlook

Pros

They allow you to wear a piece of jewelry while working to "advertise" the product..... Fun location.

Cons

You can't wear your own jewelry. The boxes for everything are so disorganized, and all piled high in a set of cabinets. Each item MUST be put in it's specific box, with only numbers to identify it by. if you have no idea where to look, you're searching for a long time. Strict sales goals to meet each month. You're flat out told you'll be fired if you don't reach it. Expected to harass, annoy, and basically scare customers away. I was disciplined, had shifts taken off the schedule, and told to study the employee guide on my break, all for not further pushing a customer who was already visibly annoyed at my persistence. Staff is quick to leave you on your own, and at my particular location, watched me on camera from another location.

2.0
Apr 22, 2015

Store Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ok jewelry. Good discount. Great benefits.

Cons

No support from District or Regional managers. No coaching, feedback, no problem solving partnership. High expectations for achieving sales goals, if goals are not met you will be pushed out or let go.

2.0
Nov 11, 2014

Over rated and under appreciated

Recommend
CEO approval
Business Outlook

Pros

You get to work in a sparkly place. That's it.

Cons

Management are unreliable and don't know what they're doing. You're given a 12 hour contact and told you'll be working at least double that. Seasonal part time staff aren't even allowed staff discount even though they work just as hard as permanent staff. Absolutely no training given and a very high staff turnover which is just embarrassing. Paid just above minimum wage even though the store is making thousands in profit every week. "You're not allowed to wear any jewellery unless it's Swarovski, and you aren't allowed any staff discount to buy any Swarovski jewellery, and you won't be able to afford it anyway on £6.59 an hour so don't wear jewellery even though you work in a jewellery shop." Embarrassing.

Viewing 199 - 201 of 1,940 Reviews

Glassdoor has 2,674 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.