Swarovski reviews

3.4

55% would recommend to a friend

(1,941 total reviews)
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Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
5.0
May 14, 2021
Recommend
CEO approval
Business Outlook

Pros

- 6.6 weeks holiday - above average pay, especially for a part time role - great staff and team (may just be this location) - Great staff discount - interesting training and products

Cons

- area managers can be rubbish - new reshuffle has meant that a very profitable area is stuck with an incompetent manager. - customers can be horrendous - new rebrand has meant that jewellery is unaffordable even with discount

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Swarovski Response
5y
Thank you for your review! We are so grateful for your kind words. Building a culture of teamwork and collaboration is important to us at Swarovski. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they belong. Being part of Swarovski is about having the power to express who you truly are. With the freedom, encouragement and support that allows you to shine; while embracing the unique qualities of everyone around you. Because when our people feel that sense of belonging, we know they can achieve the incredible.
1.0
Apr 23, 2021

Whack job

Recommend
CEO approval
Business Outlook

Pros

50% employee discount, pretty jewelry and crystal living

Cons

The company policies do not value the employees

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Swarovski Response
5y
We love hearing from our fans, customers and employees. Thank you so much for your review! We are thrilled you love our products. Because so do we. And so do our customers. Our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. Always ready to accompany our customers during their mesmerizing journey through our world of wonder, anticipate our customers’ needs, share inspiring styling tips and showcase our legendary products. We always aim to deliver a great experience, and we are disappointed when we don’t meet expectations. Please feel free reach out to your local HR with any further comments, concerns, or suggestions you wish to share. Building a culture of teamwork and collaboration is important to us at Swarovski. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they belong. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued.
1.0
Apr 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Amazing history to be apart of. Friendly staff (Assistant Manager and employees)

Cons

Manager was put in a position of incompetence.

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Swarovski Response
5y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are an integral part of adding sparkle to everyday life and we are sorry to hear that you did not feel valued. As for your concerns, we want to thank you for taking the time to leave a review and want to ensure you it will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. As always, we wish you all the best in your future endeavors.
Viewing 268 - 270 of 1,941 Reviews

Glassdoor has 2,675 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.