Swarovski reviews

3.4

55% would recommend to a friend

(1,941 total reviews)
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Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Oct 13, 2020
Recommend
CEO approval
Business Outlook

Pros

You can build the thick skin with all the drama and sick environment that surrounds you.

Cons

Key words to define Swarovski: Huge politics, Nepotism, No development plan, Zero transparency, Low number of talented people, Sick environment, High turnover, etc. No performance driven leadership (from top to bottom) with zero intention to improve the status quo rather focused to survive as long as possible in the company. No talent competition, the leadership/line managers ask employees to focus more on doing network inside the company than actually doing their job. Therefore if you are great at politics, you are great at networking and you are great at blah blah blah then Swarovski is the place where you will have a career. It doesn't matter if you are able to do the job or you want the company to excel. Yourself comes first! Such a sick environment. They take foreigners from outside paying them peanuts compared to the market and then HR complains why there is a high turnover of 6-12 months. The company also goes through a restructuring every at least 2 years and leadership doesn't care about retaining the best people rather the one who are friends of friends. On top of the cake, there is HR who besides of being useless, they play the politics against the employees. p.s: Please HR avoid to respond to this feedback with your non sense message because you will never send this feedback to the senior leadership and you will never care about former or current employees on what they think or what needs urgently to be fixed.

3.0
Jul 14, 2020

Swarovski

Recommend
CEO approval
Business Outlook

Pros

You make great connections. Nice boss

Cons

Lack of diversity when it comes to racial inclusion. Tight office

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Swarovski Response
5y
Thank you for taking the time to leave a review, and for your employment history with Swarovski. We very much appreciate it as we truly value constructive employee and customer feedback. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Swarovski has an inclusive culture, and because so we encourage all thoughts, ideas and suggestions to be put forward. We recognize and acknowledge the importance of diversity and inclusion across the organization, which is one of our highest priorities that our core values dictate. Thank you again for expressing your views. We wish you much success in your career. We are looking forward to welcoming you in our stores again - as a colleague or as a customer.
1.0
Jul 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Beautiful product, nice dealing with pleasant customers, pay is good, great company history makes it very motivating to work for.

Cons

My experience made the company appear awful at dealing with bullying - a girl in my team made my life a living hell, I still think about how hard she made my life to this day. From comments about my weight, to shouting at me in front of customers. Though this was not the fault of the company, I spoke to HR, and higher management, numerous times, and was made to feel as though it was my fault and as though I was a “troublemaker” for bringing it to light. I dealt with this for a year until it was too much to handle, and I had to quit. Poor attitude to sickness and mental health. Knocked my confidence a great deal.

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Swarovski Response
5y
Thank you for taking the time to leave a review. We very much appreciate it. At Swarovski, we truly value constructive employee and customer feedback. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. At Swarovski, we take bullying and work place harassment very seriously, addressing concerns and situations with complete confidentially and immediate resolve. Our employees attend a series of Workplace Harassment trainings and on-going guidance is provided should any incidents occur. To that, Store Management, Human Resources, and an anonymous Hot Line is available to report any work place situation. Our goal is to ensure all employees feel safe and secure at all times; should resolve not be met, we have an escalation process in place that can provide additional support. We appreciate your insight and please know that your comments have been shared with Sr. Management and Human Resources.
Viewing 280 - 282 of 1,941 Reviews

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