Syneos Health reviews

3.6

67% would recommend to a friend

(3,919 total reviews)

Costa Panagos

66% approve of CEO

55% positive business outlook

Syneos Health has an employee rating of 3.6 out of 5 stars, based on 3,919 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Syneos Health employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmazeutika & Biotechnologie industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Jun 27, 2019

Burn out city

Recommend
CEO approval
Business Outlook

Pros

The salary is competitive

Cons

Systems utilized are manual & rather antiquated, IT takes 2 months to respond, completing ERs can take 4 weeks or more to process approvals, you are overloaded in protocols, sites, emails & demands, all depts are understaffed. No work/life balance. Company culture will lead to illness. Staff plays dumb to the fact that retention & morale is low and there is a silent mass exodus.

1.0
Jun 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Good Salary and Health Insurance

Cons

HR is the worst I've ever dealt with. They are liars and manipulators. They are wolves in sheeps clothing. Line managers are micro managers, they don't listen when you are burnt out, they force sites on you with limited time to learn the study/protocol. Sponsors are overbearing and expect you to respond at their beck and call! Lack of promotion and bonuses.

2.0
Mar 22, 2019
Recommend
CEO approval
Business Outlook

Pros

I give this company 2 stars because there are some good aspects. Some study teams (NOT all) do try to support the CRAs. The Project Directors/Managers/COLs for the most part try to protect their CRAs as much as possible. However, there's only so much they can do because their hands are tied by Line Managers and Resourcing. Most studies utilize user-friendly CTMS systems, which is a plus for doing reports and organize site visits, etc.

Cons

CRAs (especially in certain units) are stretched beyond their limits. More and more CRAs who were promised to only be assigned to 1-2 protocols are now assigned to 3-4 and in some cases more. CRAs are traveling country-wide more often as well, which is causing much stress. Line managers do try to help, however, Resourcing is calling the shots and continually turns down requests to relieve CRAs who are over-worked and burned out. CRAs are considered machines, not human beings. There is no work-life balance being a CRA with Syneos Health and it will only be getting much worse with the amount of work coming this and next year. A mass exodus of CRAs is right around the corner and they aren't hiring new CRAs fast enough to cover. Syneos used to be a great place to work with high morale where CRAs felt valued and were actually happy. This is not the case anymore. PTO seems to be harder to accumulate for some reason. Benefits are just okay.

Viewing 34 - 36 of 3,919 Reviews

Glassdoor has 4,830 Syneos Health reviews submitted anonymously by Syneos Health employees. Read employee reviews and ratings on Glassdoor to decide if Syneos Health is right for you.