T-Mobile Customer Service Representative CSR reviews

3.6

74% would recommend to a friend

(129 total reviews)
avatar

Srini Gopalan

30% approve of CEO

43% positive business outlook

Customer Service Representative (CSR) employees have rated T-Mobile with 3.6 out of 5 stars, based on 129 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

129 reviews
4.0
Jul 2, 2024
Recommend
CEO approval
Business Outlook

Pros

*Pay *Bonuses *Discount on service *Great medical benefits *Teamwork *Overtime available for extra $

Cons

*Bonuses have decreased *Exhausting *Have to exceed metrics *Always wanting to improve your best efforts (can feel like you’re never good enough)

Viewing 28 - 30 of 129 Reviews

Glassdoor has 24,575 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.