T-Mobile reviews

3.6

62% would recommend to a friend

(23,190 total reviews)
avatar

Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

23K reviews
1.0
May 18, 2009
Recommend
CEO approval
Business Outlook

Pros

You can spend a lot of time to get your job done since nobody really care about it and people just simply point fingers to the others. If nobody blame you, you should be fine.

Cons

T-Mobile doesn't want to pay good for good person. Most design engineers are greatly under qualified (or knowledge and skills are out of date). They are highly depend on vendor supports. Those guys dare to design anything they never knew about to skew up everything. If problem happened, just blame the others. If anything good, please hurry up to take the credit.

1.0
Apr 13, 2009
Recommend
CEO approval
Business Outlook

Pros

None, except job is easy because they don't let you do anything. In T-mobile, if you are a new comer then be expect to give no responsibility for awhile because you are invariably taking over someone else's responsibility before and they are not willing to let it go. This makes work easy becasue you're not asigned of anything in consequence anyhow. There are rampant jealousy around from the management team that has been there for 5+ years as these crowd are the least capable crowd but held the most management/athourity power in the company. Make every new comers life easy as there is plenty to do but no one is let you doing it, so just relex and lay back.

Cons

Everything, they have great executive team but the VPs and Diredtors whom has been around for 5+ years are old school. These folks refuse to change, can not innovate and are so insucured they often use new hires as their blame rod. See above, the downside ofcourse, is theese crowd invariably blame all the failure on you and since you're new, they'll just have to get rid of you on the blaming game. That's why it seems like they are always hiring, they just need to hire the next fall guy in their linne up so failure can be blamed on the next new hire.

2.0
Dec 4, 2008
Recommend
CEO approval
Business Outlook

Pros

You don't have to work very hard to keep your job. Most people at HQ only perform at a bare minimum effort. You can stay under the radar fairly easily. If you want to work hard you can, but you don't have to do so. The health benefits are very affordable, or at least they were when I was there.

Cons

It doesn't matter how hard you work, if you aren't one of the chosen, you will never get promoted. When I was there, I managed a team in IT, where we were responsible for improving data. Over a period of just over a year, the team improved our area by an increase of 60%. The internal business customers were thrilled. I was thrilled with my team. The team had really risen to the occasion and worked very hard, with measurable results. When it came time for reviews, I gave each team member a very good review, with all the documenation to back it up. When I presented the reviews to my management, I was told I had to rescore everyone at a much lower level. When I asked why, I was told because it made that directors other groups look not as effective as mine. I shared that the other groups were in fact NOT as effective, so they should be rated accordingly. My director yelled at me, saying how dare I compare my team to other people. He forced all the reviews downward, and gave me an average review. He said what the team accomplished was good, but it was what was expected, nothing special. He totally ignored my comment as to why then had the team not accomplished anything in the two years prior to my arrival, and why hadn't other groups performed this 'average' work? He refused to respond, saying only that I was not being a team player.

Viewing 79 - 81 of 23,190 Reviews

Glassdoor has 24,572 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.