Item: T-Mobile
Rating: 4
Author: Former employee - Tech Support Representative

Question 1

Is T-Mobile a good company to work for as a Tech Support Representative?

Accepted Answer

Tech Support Representative professionals working at T-Mobile have rated their employer with 4.1 out of 5 stars in 22 Glassdoor reviews. This is a higher than average score with the overall rating of T-Mobile employees being 3.6 out of 5 stars. Search open Tech Support Representative Jobs at T-Mobile now and start preparing for your job interview by browsing frequently asked Tech Support Representative interview questions at T-Mobile.

Question 2

Does T-Mobile pay Tech Support Representative employees well?

Accepted Answer

Tech Support Representative professionals rate their compensation and benefits at T-Mobile with 4.2 out of 5 stars based on 22 anonymously submitted employee reviews. This is 7.4% better than the company average rating for salary and benefits. Find out more about Tech Support Representative salaries at T-Mobile.

Question 3

How happy are Tech Support Representative professionals working at T-Mobile?

Accepted Answer

97% of Tech Support Representative employees at T-Mobile would recommend their employer to a friend. This rating has increased by 5% in the past 12 months. Tech Support Representative professionals have also rated T-Mobile with a 3.8 rating for work-life-balance, 4.6 rating for diversity and inclusion, 3.8 rating for culture and values and 3.8 rating for career opportunities.

Question 4

What are the top reviewed jobs at T-Mobile?

Accepted Answer

Mobile Expert (3047), Sales Associate (1267), Retail Sales Associate (1130), Sales Representative (755), Customer Service Representative (700), Retail Store Manager (671), Retail Associate Manager (547), Account Executive (378), Manager (314), Store Manager (298), Retail Sales Representative (270), Sales (207), Software Engineer (195), Assistant Manager (165), Account Expert (157)

Question 5

What are the pros of working at T-Mobile according to real employee reviews?

Accepted Answer

"Mobile benefits are great and I could imagine someone working at HQ is very happy with life because of them." ((in 3448 reviews)); "Good pay working part time when at the right store with the right traffic and are good at sales." ((in 2108 reviews)); "This is a company with a great culture and a set of policies that are very positive for employees." ((in 949 reviews)); "So many great people that work here Positive results in the past few years have created good momentum" ((in 784 reviews)); "commission based is good and bad. it depends on traffic of store and promotions" ((in 689 reviews))

Question 6

What are the cons of working at T-Mobile according to real employee reviews?

Accepted Answer

"Poor Management Unprofessional You might get unlucky and get a manager that doesn't know what he is doing and the employees suffer" ((in 927 reviews)); "Bad manager who has no idea what is going on a day to day basis?" ((in 524 reviews)); "Executive Management and Senior Leadership is lacking direction and does not back you up or provide any constructive coaching." ((in 387 reviews)); "They expected workers to work long hours and meet quotas while receiving no help from management." ((in 355 reviews)); "Bad upper management not considerate" ((in 288 reviews))

T-Mobile

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A very good company overall, with some minor issues.

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