Is TP a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,334 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at TP .

Does TP pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,334 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1989 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good environment is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2480 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 283 reviews))

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TP Customer Service Representative reviews

4.1

83% would recommend to a friend

(12,334 total reviews)

Jorge Amar

92% approve of CEO

78% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

4.0

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,334 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

12K reviews

2.0

Jul 22, 2013

Don't know what they are doing

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Cool people. Free drinks and chips in lunch room.

Cons

Management doesn't know what they are doing. Very disorganized. The client does know what they want. They fire lots of people at one time and don't hire people to fill those positions. Parking is horrible, that's the biggest reason I want to quit.

1.0

Jul 20, 2013

Boise Teleperformance - The McDonald's of Call-Centers

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The people are the best. I've met some great people here at work and on the phone.

Cons

Management always playing CYA, Open Drug Use, Sexual Misconduct, Sexual Harassment,

4.0

Jul 18, 2013

Recommended but not too good unlike others

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Many exciting incentives and rewards, attendance bonus

Cons

Small salary, no personal growth

Viewing 12301 - 12303 of 12,334 Reviews

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TP Customer Service Representative reviews

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Don't know what they are doing

Boise Teleperformance - The McDonald's of Call-Centers

Recommended but not too good unlike others

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