Is TP a good company to work for as a Advisor?

Advisor professionals working at TP have rated their employer with 4.4 out of 5 stars in 113 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Advisor Jobs at TP now and start preparing for your job interview by browsing frequently asked Advisor interview questions at TP .

Does TP pay Advisor employees well?

Advisor professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 113 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Advisor salaries at TP.

How happy are Advisor professionals working at TP?

80% of Advisor employees at TP would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Advisor professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Advisor reviews

4.4

80% would recommend to a friend

(113 total reviews)

Jorge Amar

100% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (113 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Advisor employees have rated TP with 4.4 out of 5 stars, based on 113 company reviews on Glassdoor. This indicates that most Advisor professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Advisor professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

113 reviews

5.0

Oct 17, 2023

Telep

Advisor

Recommend

CEO approval

Business Outlook

Pros

They have a very good trainer and employees

Cons

Well as for now nothing

1.0

Aug 26, 2023

They fired me for missing a single shift

Advisor

Recommend

CEO approval

Business Outlook

Pros

None, absolutely none. Nadda. Zip.

Cons

They fired me after three years for missing a shift for an emergency

TP Response

2y

We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so, we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!

4.0

Jul 6, 2023

Good pay, bad management

Advisor

Recommend

CEO approval

Business Outlook

Pros

Easy to work for Bonuses & incentives were great, but you had to work a LOT to get the bonuses Teleperformance is a great company

Cons

Bad management Extremely picky Dealers -- you have to deal with dealers pushing customers to activate (but not subscribe to) OnStar so they get their incentives - but it counts against you if you activate & they don't subscribe The amount of bad or misinformation provided by "senior" advisors was astronomical and any attempt to correct it was punished Poor training Terminated several people who were trying to work hard and do their job for not doing something they were never told to do, but will NOT terminate people who call in & miss 2-3 days per week and NEVER HIT GOAL

TP Response

2y

We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so, we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!

Viewing 25 - 27 of 113 Reviews

Jobs at TP

Command Center Analyst, Workforce Management RTA

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TP Advisor reviews

Company ratings over time

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Reviews by job title

Telep

They fired me for missing a single shift

Good pay, bad management

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