Is TP a good company to work for as a Customer Service Representative/Agent?

Customer Service Representative/Agent professionals working at TP have rated their employer with 4.4 out of 5 stars in 31 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative/Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative/Agent interview questions at TP .

Does TP pay Customer Service Representative/Agent employees well?

Customer Service Representative/Agent professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 31 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Customer Service Representative/Agent salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13863) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2014 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1802 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1521 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2468 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1519 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 512 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

TP Customer Service Representative/Agent reviews

4.4

92% would recommend to a friend

(31 total reviews)

Jorge Amar

Not enough data to show CEO approval

92% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (31 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agent Customer Service Representative employees have rated TP with 4.4 out of 5 stars, based on 31 company reviews on Glassdoor. This indicates that most Agent Customer Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Agent Customer Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

31 reviews

5.0

Nov 26, 2024

Employee friendly policies

Agent customer service representative

Recommend

CEO approval

Business Outlook

Pros

Employee friendly policies, diverse and inclusive organization, awesome work culture, helpful colleagues, good management, AIM initiative to share new ideas with the leadership.

Cons

Growth through internal job postings.

TP Response

1y

Thank you for your review and for letting us know how we are doing. Best regards!

5.0

Sep 19, 2022

Great place to work

Agent customer service representative

Recommend

CEO approval

Business Outlook

Pros

Job security key leader company general career opportunity

Cons

Small business administration self employment

TP Response

3y

We thank you for your time in sharing your review. Wishing you all the best!

5.0

Sep 19, 2022

Great place to work

Agent customer service representative

Recommend

CEO approval

Business Outlook

Pros

Formalized and stiff corporate culture. Corporate culture in large businesses is often formal. .

Cons

Working at a large company gives you many professional opportunities

TP Response

3y

We thank you for your time in sharing your review. We see to it to equipped our employees with skills and tools that will help them provide an excellent service.

Viewing 1 - 3 of 31 Reviews

Jobs at TP

Customer Care Representative

Healthcare Customer Service Representative - Remote

Tennessee

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Customer Service Representative - Onsite

Customer Service Representative - Onsite

Customer Service Representative - On Site

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TP

TP Customer Service Representative/Agent reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Employee friendly policies

Great place to work

Great place to work

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