Is TP a good company to work for as a Agent?

Agent professionals working at TP have rated their employer with 4.7 out of 5 stars in 753 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Agent interview questions at TP .

Does TP pay Agent employees well?

Agent professionals rate their compensation and benefits at TP with 4.6 out of 5 stars based on 753 anonymously submitted employee reviews. This is 6.7% better than the company average rating for salary and benefits. Find out more about Agent salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

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TP

TP Agent reviews

4.7

97% would recommend to a friend

(753 total reviews)

Jorge Amar

100% approve of CEO

93% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Compensation and benefits

4.6

Career opportunities

4.5

Work/Life balance

4.5

Senior management

Agent employees have rated TP with 4.7 out of 5 stars, based on 753 company reviews on Glassdoor. This indicates that most Agent professionals have an excellent working experience there. TP is rated 27% above average by Agent professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

753 reviews

4.0

Feb 13, 2026

N/A

Agent

Recommend

CEO approval

Business Outlook

Pros

I was able to enjoy the lessons and the mock calls that we were doing during training

Cons

Most of the computers aren't working during our first training but it was fixed immediately

TP Response

4mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Feb 3, 2026

Teleperformance training

Agent

Recommend

CEO approval

Business Outlook

Pros

Training is good and informative

Cons

Some videos are too long

TP Response

4mo

Hi there. We appreciate you dropping by to provide your feedback.

5.0

Jan 28, 2026

Review

Agent

Recommend

CEO approval

Business Outlook

Pros

Buen ambiente laboral en mi campaña

Cons

Pocas campañas WAHA sobre correos

TP Response

3mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

Viewing 16 - 18 of 753 Reviews

Jobs at TP

Healthcare Customer Service Representative - Remote

Tennessee

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Pre-Licensing Training Agent - Remote

Texas

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Workforce Management Forecasting Analyst

Warren, MI

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Customer Engagement Specialist - Work from Home

Remote

View job

Customer Service Representative - Days and Evening shifts ---- ON-SITE

Scottsdale, AZ

View job

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