Is TP a good company to work for as a Agent?

Agent professionals working at TP have rated their employer with 4.7 out of 5 stars in 753 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Agent interview questions at TP .

Does TP pay Agent employees well?

Agent professionals rate their compensation and benefits at TP with 4.6 out of 5 stars based on 753 anonymously submitted employee reviews. This is 6.7% better than the company average rating for salary and benefits. Find out more about Agent salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

TP Agent reviews

4.7

97% would recommend to a friend

(753 total reviews)

Jorge Amar

100% approve of CEO

93% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (753 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agent employees have rated TP with 4.7 out of 5 stars, based on 753 company reviews on Glassdoor. This indicates that most Agent professionals have an excellent working experience there. TP is rated 27% above average by Agent professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

753 reviews

2.0

Jan 28, 2026

Bueno

Agent

Recommend

CEO approval

Business Outlook

Pros

Buen ambiente laboral Buenas campañas Pagan a tiempo

Cons

Campañas con bonos prometidos difícil casi imposible de alcanzar

TP Response

3mo

👋🏻 Hola, lamentamos mucho tu experiencia, cada día estamos mejorando para estar contigo cuando nos necesites. 🫂 Puedes comunicarte con nosotros al correo electrónico hrhelpdeskmar@teleperformance.com 📩 estaremos atentos para resolver tus requerimientos.

5.0

Jan 28, 2026

Buena flexibilidad horaria, mala gestión de personal.

Agent

Recommend

CEO approval

Business Outlook

Pros

Flexibilidad horaria con estudios Beneficios diversos Ubicación céntrica

Cons

Mala gestión de personal Desconexión forzada del exterior Alta rotación de staff

TP Response

3mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

3.0

Jan 22, 2026

Problema con los pagos

Agent

Recommend

CEO approval

Business Outlook

Pros

Es una empresa muy puntual con los pagos ya que muchas veces pagan días antes de lo estipulado, jamas después

Cons

He tenido muchos inconvenientes con mis pagos ya que la persona encargada del área de nómina no da abasto con los correos que se le envían, por lo que no tenemos respuesta y los pagos llegan mal, esto sumado a que el cargo que tenemos tiene un salario cero competitivo ya que estamos à Menos de 90k para alcanzar el salario mínimo en Colombia, muy insuficiente para una camapaña semi bilingüe

TP Response

4mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

Viewing 22 - 24 of 753 Reviews

Jobs at TP

Customer Engagement Specialist - Work from Home

Remote

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Pre-Licensing Training Agent - Remote

Texas

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Healthcare Sales - Remote

Vereinigte Staaten von Amerika

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Property & Casualty Licensed Insurance Sales Representative - Remote

Vereinigte Staaten von Amerika

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Bueno

Buena flexibilidad horaria, mala gestión de personal.

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