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      TP

      Engaged Employer

      TP Assistant Call Centre Manager reviews

      4.4

      98% would recommend to a friend

      (54 total reviews)

      Jorge Amar

      Not enough data to show CEO approval

      95% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.5

      Career opportunities

      4.4

      Culture & values

      4.4

      Senior management

      4.3

      Work/Life balance

      4.3

      Compensation and benefits

      Assistant Call Centre Manager employees have rated TP with 4.4 out of 5 stars, based on 54 company reviews on Glassdoor. This indicates that most Assistant Call Centre Manager professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Assistant Call Centre Manager professionals compared to other employers within the Management & Beratung industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      54 reviews
      5.0
      Oct 19, 2024

      My TP

      Call centre representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      A friendly workers and also the work place is very good with a high salary.☺️

      Cons

      Nothing more to say. Its just that i love working here in this company.

      avatar
      TP Response
      1y
      Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!
      3.0
      Aug 26, 2024

      A good option if you don't want to be unemployed

      Call-centre agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid training. Money on time. All the legal bonuses according to the Greek law. 40hrs a week.

      Cons

      Some departments are very demanding, Some have hundrends of manuals you have to read while on call. And some deparments receive more than 30-50 calls in an 8hr shift.

      3.0
      May 31, 2024

      Ok but not great

      Call centre agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Once you have a job with them they will try to make sure you stay employed so if a campaign comes to an end they move you to a new one. They also give you your own PC so you don't have to pay for it. It is their property so you don't keep it.

      Cons

      You need to log on to the system 10 to 15 mins before your shift to make sure the oc is working etc this you are not paid for. They say they have mental health advisor but if you say you need to.talk to someone they maybe phone you once then they say once a week I'll allow time off the phone for you to talk to me. You never hear from them again. Then you never hear from them again. Your expected if you finish at 5pm for example and you get a phone call at 4:59pm you have to take that phone call and help.the person this also goes for break and lunch you might get a customer who wants you to fix it and not to be transferred to a new agent so you might miss your break. You still habe your break just later on.

      avatar
      TP Response
      2y
      Thank you for taking the time to review Teleperformance, we appreciate your feedback.
      Viewing 10 - 12 of 54 Reviews
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      Glassdoor has 100,719 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.