Is TP a good company to work for as a Customer Service Associate?

Customer Service Associate professionals working at TP have rated their employer with 4.3 out of 5 stars in 929 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at TP .

Does TP pay Customer Service Associate employees well?

Customer Service Associate professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 929 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries at TP.

How happy are Customer Service Associate professionals working at TP?

83% of Customer Service Associate employees at TP would recommend their employer to a friend. This rating has decreased by 4% in the past 12 months. Customer Service Associate professionals have also rated TP with a 4.1 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.3 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1989 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good environment is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2480 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 283 reviews))

TP Customer Service Associate reviews

4.3

83% would recommend to a friend

(929 total reviews)

Jorge Amar

100% approve of CEO

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Customer Service employees have rated TP with 4.3 out of 5 stars, based on 929 company reviews on Glassdoor. This indicates that most Associate Customer Service professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Associate Customer Service professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

929 reviews

5.0

Jul 16, 2021

It's great.

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

It's safe to work. Cab is also provided.

Cons

Shift timings are not fixed.

TP Response

3y

Hello! Thank you for your wonderful review. We always make sure to provide good benefits, corresponding incentives, and great opportunities for career growth. Best regards.

5.0

Jul 16, 2021

Growing company best for all categories of people..

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

professional environment with great people to work with.

Cons

Little slow in solving any issues regarding work.

TP Response

3y

Hello! Thank you for your wonderful review. We always make sure to provide good benefits, corresponding incentives, and great opportunities for career growth. Best regards.

5.0

Jul 16, 2021

Very Good Company

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Teleperformance is a very good company to work with. It provides a very good and friendly environment to work. The office has a nice decorum and our superior are very nice and supportive.

Cons

No cons to mention. I have visited the Office and all things are very good.

TP Response

3y

Thank you for your short and lovely review. All the best and have a nice day!

Viewing 811 - 813 of 929 Reviews

Jobs at TP

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TP

TP Customer Service Associate reviews

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Reviews by job title

It's great.

Growing company best for all categories of people..

Very Good Company

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