Is TP a good company to work for as a Customer Service Associate?

Customer Service Associate professionals working at TP have rated their employer with 4.3 out of 5 stars in 927 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at TP .

Does TP pay Customer Service Associate employees well?

Customer Service Associate professionals rate their compensation and benefits at TP with 4.1 out of 5 stars based on 927 anonymously submitted employee reviews. This is 4.8% worse than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries at TP.

How happy are Customer Service Associate professionals working at TP?

83% of Customer Service Associate employees at TP would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Customer Service Associate professionals have also rated TP with a 4.1 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.3 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13853) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2027 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1817 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1803 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1472 reviews)); "Good environment is good." ((in 1262 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3780 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2469 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1503 reviews)); "Bad managment and supervisor." ((in 508 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews))

TP Customer Service Associate reviews

4.3

83% would recommend to a friend

(927 total reviews)

Jorge Amar

100% approve of CEO

83% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate Customer Service employees have rated TP with 4.3 out of 5 stars, based on 927 company reviews on Glassdoor. This indicates that most Associate Customer Service professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Associate Customer Service professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

927 reviews

3.0

Nov 25, 2020

Low Salary

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

On Time Payment TLs and AMs are Helpful

Cons

Low Salary No work life balance don't give holidays on national holiday also U will have to beg for your paid leaves after working continuously without leave

TP Response

5y

We appreciate your candid review. Your feedback is very important to us. Please feel free to share your feedback by filling out our Human Resources inquiry at http://bit.ly/TPHR-newform. Thank you and best regards.

3.0

Nov 16, 2020

A good place to make yourself more disciplined and punctual

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Open door policy. Everyone can reach out to next level for any issues.

Cons

Rigid rules that makes the place really uncomfortable at times.

TP Response

5y

Hello, thank you for your honest feedback. We follow certain policies and procedures in order for us to attain our goal of providing exceptional customer service. Stay safe and best regards.

4.0

Nov 6, 2020

Good company

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

good company to start for the fresher

Cons

no cons assoiciated with the company

TP Response

5y

Hello. Thank you for your great review. We believe that everyone should be given equal opportunities. We wish you all the best in the future. Have a great day!

Viewing 877 - 879 of 927 Reviews

Jobs at TP

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TP

TP Customer Service Associate reviews

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Low Salary

A good place to make yourself more disciplined and punctual

Good company

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