TP Associate Support Department Supervisor reviews

4.7

100% would recommend to a friend

(6 total reviews)

Jorge Amar

Not enough data to show CEO approval

99% positive business outlook

Reviews by job title

6 reviews
3.0
Mar 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunity to pick up overtime.

Cons

High turn over results in larger workload.

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TP Response
2y
Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to tell us more about your experience so we can work with you and resolve it.
4.0
Aug 27, 2020
Recommend
CEO approval
Business Outlook

Pros

COMPANY PROS: - Culture-oriented company with realistic standards. - Professional office work setting. - Security guards on duty 24/7, metal detectors at every main entrance, and badge swipes required by every employee when entering & leaving each building. XFINITY BILLING DEPARTMENT PROS: - Attentive and analytical Quality Assurance team members who meet weekly with all Supervisors. - Growth Potential: You can move up quickly if you work hard and strive to better than the rest. - I felt valued as part of the management team & took pride in excelling. - Recognition for Hard Work: I was recognized for my hard work with an Employee Of The Month Award. - Schedule Adherence Bonuses: An extra $1.00/hr paid each month for the previous month's schedule adherence (for hourly employees) - if you show up on time & work your entire shift every day you get an extra $1.00/hr pay bonus (which adds up over an entire month). - Commission Bonuses: They have a fairly competitive sales commission bonus structure. - Extras: Oftentimes there will be gifts, prizes, giveaways, luncheons, etc as spiffs/rewards for the account meeting their goals.

Cons

- Lots of younger people work here with little to no experience or professionalism. - Lots of health and dental insurance options, but none of them really any good.

4.0
Feb 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Good work environment and overall very positive and supportive.

Cons

Higher management are a bit detached sometimes

Viewing 4 - 6 of 6 Reviews

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