Is TP a good company to work for as a CSA - Customer Service Associate?

CSA - Customer Service Associate professionals working at TP have rated their employer with 4.5 out of 5 stars in 749 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open CSA - Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked CSA - Customer Service Associate interview questions at TP .

Does TP pay CSA - Customer Service Associate employees well?

CSA - Customer Service Associate professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 749 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about CSA - Customer Service Associate salaries and benefits at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13804) , Customer Service Representative (CSR) (5122) , Customer Service Agent (2569) , Analyst (1525) , Customer Service (1466) , Expert em Interação (1401) , Content Moderator (1231) , Supervisor (1102) , Call Center Agent (1067) , Customer Service Associate (925) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (688) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2003 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1793 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1778 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3811 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1476 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 367 reviews)); "Poor communication and dropping classes with little notice" ((in 281 reviews))

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TP CSA - Customer Service Associate reviews

4.5

90% would recommend to a friend

(749 total reviews)

Jorge Amar

Not enough data to show CEO approval

91% positive business outlook

Ratings by category

4.5

Culture & values

4.5

Diversity & inclusion

4.4

Work/Life balance

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Senior management

CSA Customer Service Associate employees have rated TP with 4.5 out of 5 stars, based on 749 company reviews on Glassdoor. This indicates that most CSA Customer Service Associate professionals have an excellent working experience there. TP is rated 21% above average by CSA Customer Service Associate professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

749 reviews

5.0

May 29, 2026

Good management, but high work pressure

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Management is well maintained as per such environment

Cons

There is too much work pressure

TP Response

20h

We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.

5.0

Mar 13, 2026

Customer interaction experience

Customer service agent (csa)

Recommend

CEO approval

Business Outlook

Pros

Employees gain valuable experience interacting with customers from different backgrounds.

Cons

Well organised systems improve productivity and workflow

TP Response

2mo

We appreciate your time at TP. Our BHRs are always available to support employees, and we encourage everyone to engage with them to ensure their concerns are heard and addressed respectfully.

1.0

Feb 6, 2026

Work culture

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Salary comes on the time .

Cons

Pressures too much very hectic culture.

TP Response

2mo

Thank you for sharing your thoughts. We’re constantly improving our processes, and support systems to provide a better workplace experience. Your input helps drive this progress.

Viewing 1 - 3 of 749 Reviews

Jobs at TP

Employee Engagement Coordinator

Employee Engagement Coordinator

Workforce Management Forecasting Analyst

Customer Service Field Tech

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TP CSA - Customer Service Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good management, but high work pressure

Customer interaction experience

Work culture

Jobs at TP

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