Is TP a good company to work for as a Call Agent?

Call Agent professionals working at TP have rated their employer with 4.5 out of 5 stars in 1,148 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Call Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Call Agent interview questions at TP .

Does TP pay Call Agent employees well?

Call Agent professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 1,148 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Call Agent salaries at TP.

How happy are Call Agent professionals working at TP?

92% of Call Agent employees at TP would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Call Agent professionals have also rated TP with a 4.4 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13874) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1985 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1492 reviews)); "Good environment is good." ((in 1291 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3820 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2495 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 361 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Call Agent reviews

4.5

92% would recommend to a friend

(1,148 total reviews)

Jorge Amar

85% approve of CEO

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,148 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Call Agent employees have rated TP with 4.5 out of 5 stars, based on 1,148 company reviews on Glassdoor. This indicates that most Call Agent professionals have an excellent working experience there. TP is rated 21% above average by Call Agent professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews

4.0

Dec 9, 2025

Horarios

Call centre agent

Recommend

CEO approval

Business Outlook

Pros

Brindan opciones de horarios comodos para laborar

Cons

En ocasiones no permite realizar horas extras

TP Response

3mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

5.0

Dec 9, 2025

Tp lovers

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Horarios Oportunidades Salario Ambiente laboral bueno Buenos eventos

Cons

No tengo malas referencias de TP

TP Response

3mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

5.0

Dec 6, 2025

Very informative

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Tp does a great job preparing you for your job.

Cons

All the information can be overwhelming.

TP Response

6mo

Thank you for sharing your positive experience! We're committed to creating a great workplace, and your review encourages us to keep striving for excellence.

Viewing 46 - 48 of 1,148 Reviews

Jobs at TP

Healthcare Sales - Remote

Call Center Supervisor

Healthcare Customer Service Representative - Remote

Tennessee

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Call Center Supervisor

Scottsdale, AZ

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TP Call Agent reviews

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Horarios

Tp lovers

Very informative

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