Is TP a good company to work for as a Call Agent?

Call Agent professionals working at TP have rated their employer with 4.5 out of 5 stars in 1,148 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Call Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Call Agent interview questions at TP .

Does TP pay Call Agent employees well?

Call Agent professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 1,148 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Call Agent salaries at TP.

How happy are Call Agent professionals working at TP?

92% of Call Agent employees at TP would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Call Agent professionals have also rated TP with a 4.4 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13882) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1989 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good environment is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2480 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 283 reviews))

TP Call Agent reviews

4.5

92% would recommend to a friend

(1,148 total reviews)

Jorge Amar

85% approve of CEO

83% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Call Agent employees have rated TP with 4.5 out of 5 stars, based on 1,148 company reviews on Glassdoor. This indicates that most Call Agent professionals have an excellent working experience there. TP is rated 21% above average by Call Agent professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Oct 13, 2025

Great place to works

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Is a great place to work, and the people is great

Cons

I think everything is great

TP Response

7mo

👋🏻 Hi, thank you for your comment. 🤩 We are proud that you are part of our TOP family! 💥🤘🏻 Greetings! #EstoEsTP

5.0

Oct 10, 2025

Call center agent trainee

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Versatile work schedules available for agents.

Cons

Emergency preparedness has room for improvements but overall it is organized.

TP Response

8mo

It's wonderful to hear that you're enjoying your time with us. Thank you for your hard work and for being a valuable part of our team!

5.0

Oct 3, 2025

La mejor empresa

Call center representative

Recommend

CEO approval

Business Outlook

Pros

El ambiente La atención Los horarios El acompañamiento Las instalaciones

Cons

Hasta El momento No les he encontrado Algo que No me guste, todo me parece excelente en la empresa

TP Response

8mo

👋🏻 Hola, gracias por tu comentario. 🤩 ¡Nos enorgullece que seas parte de la familia más TOP! 💥🤘🏻 ¡Saludos! #EstoEsTP

Viewing 76 - 78 of 1,148 Reviews

Jobs at TP

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Vereinigte Staaten von Amerika

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