Is TP a good company to work for as a Call Centre Representative?

Call Centre Representative professionals working at TP have rated their employer with 4.5 out of 5 stars in 49 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Call Centre Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Call Centre Representative interview questions at TP .

Does TP pay Call Centre Representative employees well?

Call Centre Representative professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 49 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Call Centre Representative salaries at TP.

How happy are Call Centre Representative professionals working at TP?

98% of Call Centre Representative employees at TP would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Call Centre Representative professionals have also rated TP with a 4.3 rating for work-life-balance, 4.5 rating for diversity and inclusion, 4.4 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1998 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1518 reviews)); "Good environment is good." ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews)); "Poor communication and dropping classes with little notice" ((in 289 reviews))

TP Call Centre Representative reviews

4.5

98% would recommend to a friend

(49 total reviews)

Jorge Amar

Not enough data to show CEO approval

95% positive business outlook

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Call Centre Representative employees have rated TP with 4.5 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Call Centre Representative professionals have an excellent working experience there. TP is rated 21% above average by Call Centre Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

49 reviews

1.0

Oct 6, 2021

Low wages, no recognition for hard work, managers keep bonuses

Call centre agent

Recommend

CEO approval

Business Outlook

Pros

work from home means you dont have to use your minimum wages to pay for petrol and parking

Cons

minimum wage, very unorganised company, low morale, never stick to their word about when they will do things but expect workers to. managers keep monthly bonuses earned by agents working hard to achieving targets set by clients. profits are clearly their incentive over the wellbeing of their workers.

4.0

Sep 2, 2021

Great work ng environment

Call centre operator

Recommend

CEO approval

Business Outlook

Pros

Sleek working tools, good training, great working environment at a multinational level - multiculturalis made simple.

Cons

Turn around (suspect), the bluchip company required standards I could not guarantee at the early stage I was laid off.

3.0

Aug 24, 2021

Okay but not the best

Call centre advisor

Recommend

CEO approval

Business Outlook

Pros

Colleagues Working Hours Training Programmes are conducted well.

Cons

Upper Management for specific clients can be rude and make you feel uncomfortable.

TP Response

4y

Kindly visit http://bit.ly/TPHR-newform if you have additional feedback. Thank you!

Viewing 34 - 36 of 49 Reviews

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TP Call Centre Representative reviews

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Reviews by job title

Low wages, no recognition for hard work, managers keep bonuses

Great work ng environment

Okay but not the best

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