Is TP a good company to work for as a Call Centre Representative?

Call Centre Representative professionals working at TP have rated their employer with 4.5 out of 5 stars in 49 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Call Centre Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Call Centre Representative interview questions at TP .

Does TP pay Call Centre Representative employees well?

Call Centre Representative professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 49 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Call Centre Representative salaries at TP.

How happy are Call Centre Representative professionals working at TP?

98% of Call Centre Representative employees at TP would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Call Centre Representative professionals have also rated TP with a 4.3 rating for work-life-balance, 4.5 rating for diversity and inclusion, 4.4 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1989 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good environment is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2480 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 283 reviews))

TP Call Centre Representative reviews

4.5

98% would recommend to a friend

(49 total reviews)

Jorge Amar

Not enough data to show CEO approval

95% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Call Centre Representative employees have rated TP with 4.5 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Call Centre Representative professionals have an excellent working experience there. TP is rated 21% above average by Call Centre Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

49 reviews

4.0

Mar 9, 2021

Looking back

Call centre agent

Recommend

CEO approval

Business Outlook

Pros

Good experience for practicing native language abroad.

Cons

Way too monotonous in places.

2.0

Oct 27, 2020

Fine

Call centre

Recommend

CEO approval

Business Outlook

Pros

Other employees were nice, seemed to have some sort of good rewards system, training good

Cons

Not enough support, dealing with harsh customers and not provided with skills or support to deal with. Pay isn’t great, and you’re penalised for tech issues that are the companies fault

TP Response

5y

Our goal is to provide our employees with a good environment and proper training to equipped them and be efficient while working. We see it also to provide proper compensation and benefits. We appreciate your candid review. We wish you all success in the future.

4.0

Oct 15, 2020

A good place to work

Call centre agent

Recommend

CEO approval

Business Outlook

Pros

The work culture, morale, management, respect and balance

Cons

Pay is not that great.

TP Response

5y

Our goal is to provide our employees with a nurturing environment wherein they are given the opportunity to maintain their work-life balance, enjoy their job, and maintain harmonious relationships with their coworkers. Thank you very much for your positive comments. Best regards.

Viewing 40 - 42 of 49 Reviews

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TP

TP Call Centre Representative reviews

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Ratings by demographic groups

Reviews by job title

Looking back

Fine

A good place to work

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