Is TP a good company to work for as a Call Service Agent?

Call Service Agent professionals working at TP have rated their employer with 4.5 out of 5 stars in 860 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Call Service Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Call Service Agent interview questions at TP .

Does TP pay Call Service Agent employees well?

Call Service Agent professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 860 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Call Service Agent salaries at TP.

How happy are Call Service Agent professionals working at TP?

92% of Call Service Agent employees at TP would recommend their employer to a friend. This rating has increased by 4% in the past 12 months. Call Service Agent professionals have also rated TP with a 4.4 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13877) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Call Service Agent reviews

4.5

92% would recommend to a friend

(860 total reviews)

Jorge Amar

90% approve of CEO

83% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Call Service Agent employees have rated TP with 4.5 out of 5 stars, based on 860 company reviews on Glassdoor. This indicates that most Call Service Agent professionals have an excellent working experience there. TP is rated 21% above average by Call Service Agent professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

860 reviews

4.0

Sep 16, 2025

Tp lover

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Ambiente laboral Acceso a bienestar Buenas instalaciones Acceso a transporte Seguridad

Cons

Mal Estado de equipos No Tengo Ninguno Adicional

TP Response

9mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #EstoEsTP

5.0

Sep 14, 2025

Good

Call center agent

Recommend

CEO approval

Business Outlook

Pros

a BPO company with pros like being a good entry-level employer, providing work experience, and offering potential for promotion

Cons

For me I don't see any negative results and ideas

TP Response

9mo

Thank you for your feedback. We appreciate you dropping by to provide your review. Have a great day ahead!

1.0

Sep 5, 2025

Not helpful

Telephone operator

Recommend

CEO approval

Business Outlook

Pros

Work from home is the only pro

Cons

Been working here for a very long time with all positive records and positive attendance, but they are unrecognisable, they just want their work be done, they never care if u work good r bad ,they just want u to work

Viewing 85 - 87 of 860 Reviews

Jobs at TP

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TP

TP Call Service Agent reviews

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