Is TP a good company to work for as a Call Service Agent?

Call Service Agent professionals working at TP have rated their employer with 4.5 out of 5 stars in 861 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Call Service Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Call Service Agent interview questions at TP .

Does TP pay Call Service Agent employees well?

Call Service Agent professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 861 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Call Service Agent salaries at TP.

How happy are Call Service Agent professionals working at TP?

92% of Call Service Agent employees at TP would recommend their employer to a friend. This rating has increased by 4% in the past 12 months. Call Service Agent professionals have also rated TP with a 4.4 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13866) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1243) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

TP Call Service Agent reviews

4.5

92% would recommend to a friend

(861 total reviews)

Jorge Amar

90% approve of CEO

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (861 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Call Service Agent employees have rated TP with 4.5 out of 5 stars, based on 861 company reviews on Glassdoor. This indicates that most Call Service Agent professionals have an excellent working experience there. TP is rated 21% above average by Call Service Agent professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

861 reviews

5.0

Feb 25, 2026

Good enough for a newbie like me.

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Beginner-friendly recruitment process and approachable staff

Cons

None so far since I am newbie in bpo industry.

TP Response

4mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Feb 12, 2026

Experiencia en TP

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Trabajar en TP es una experiencia increíble, ya que hay demasiadas campañas que te ayudarán a crecer tanto laboral como personalmente. Tienen un increíble ambiente laboral y lo mejor es que los horarios son muy cómodos para seguir estudiando y trabajando.

Cons

El único contra que veo, sería que hay varios site para trabajar, dejandote pensando en cual ir. Ya que cada site, es muy bueno, y tiene lo suyo.

TP Response

4mo

Muchas gracias por tu evaluación y por tus comentarios. Son muy importantes para nosotros.

5.0

Feb 12, 2026

Good

Call center agent

Recommend

CEO approval

Business Outlook

Pros

They give you good benefits and a worthy salary

Cons

Not too much time to socialize but it’s worth it

TP Response

3mo

👋🏻 Hi, thanks for your comment, we will take it into consideration. ✍🏻 We are improving every day to remain one of the top 5 companies to work for in Latin America by Great Place To Work. 😎🔝 Greetings! #MadeForMore

Viewing 22 - 24 of 861 Reviews

Jobs at TP

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TP

TP Call Service Agent reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good enough for a newbie like me.

Experiencia en TP

Good

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