Is TP a good company to work for as a Call Centre Agent?

Call Centre Agent professionals working at TP have rated their employer with 4.4 out of 5 stars in 51 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Call Centre Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Call Centre Agent interview questions at TP .

Does TP pay Call Centre Agent employees well?

Call Centre Agent professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 51 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Call Centre Agent salaries at TP.

How happy are Call Centre Agent professionals working at TP?

98% of Call Centre Agent employees at TP would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Call Centre Agent professionals have also rated TP with a 4.4 rating for work-life-balance, 4.5 rating for diversity and inclusion, 4.5 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13874) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1985 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1492 reviews)); "Good environment is good." ((in 1291 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3820 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2495 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 361 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Call Centre Agent reviews

4.4

98% would recommend to a friend

(51 total reviews)

Jorge Amar

Not enough data to show CEO approval

95% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (51 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Call centre Agent employees have rated TP with 4.4 out of 5 stars, based on 51 company reviews on Glassdoor. This indicates that most Call centre Agent professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Call centre Agent professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

51 reviews

3.0

Feb 27, 2023

Good Company

Call centre agent

Recommend

CEO approval

Business Outlook

Pros

Good company to work with

Cons

Flexibility to work with all the time

TP Response

3y

Thank you for your valuable feedback. All the best and have a nice day Regards Teleperformance Canada

5.0

Dec 13, 2022

Great Place to Work

Call centre manager

Recommend

CEO approval

Business Outlook

Pros

Treat people correctly and great a positive atmosphere, they have created a sports culture for people engagement off the phones

Cons

There are no cons to work at TPSA

TP Response

3y

WOW! Thank you for this amazingly positive review, we appreciate your feedback.

3.0

Dec 12, 2022

Fun Job

Call centre agent

Recommend

CEO approval

Business Outlook

Pros

though the job itself can be really lame, its the people you work with who make it a fun environment

Cons

No flexible hours available unfortunately.

TP Response

3y

Thank you for your feedback and we are glad to hear about your positive work experience. All the best and have a nice day Regards Teleperformance Canada

Viewing 25 - 27 of 51 Reviews

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