Is TP a good company to work for as a Ccustomer Service Representative?

Ccustomer Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,370 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Ccustomer Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Ccustomer Service Representative interview questions at TP .

Does TP pay Ccustomer Service Representative employees well?

Ccustomer Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,370 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Ccustomer Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13882) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1989 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good environment is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2480 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 283 reviews))

TP Ccustomer Service Representative reviews

4.1

83% would recommend to a friend

(12,370 total reviews)

Jorge Amar

92% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (12,370 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ccustomer Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,370 company reviews on Glassdoor. This indicates that most Ccustomer Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Ccustomer Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

12K reviews

2.0

May 28, 2026

High salary and supportive colleagues, but HR struggles

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- Salary is high depends on project - Colleagues are so helpful and very nice

Cons

- HR is so underperforming and almost non existence - Every month there is always problem with either the salary or the replacement leaves - Employee engagement activities have so downgraded these last 2 years, it's always Indian food and lately there are so many weird activities like karaoke which is only enjoyed by a small percentage of the employees

4.0

May 28, 2026

Good starting salary but no career growth

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good starting salary is there

Cons

no career growth is there

5.0

May 26, 2026

Great place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

None that I care to elaborate on at this time

Cons

Disorganized, low pay, shoddy training

TP Response

1mo

Thank you for your balanced feedback. We're glad to hear that there are aspects of your experience you appreciate. Please feel free to contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can make your experience even better.

Viewing 82 - 84 of 12,370 Reviews

Jobs at TP

Remote---Sales/Customer Service Representative-English

United States

View job

Customer Service Representative - Remote

United States

View job

Healthcare Customer Service Representative - Remote

United States

View job

Remote --- Customer Service Representative

Remote

View job

Remote Customer Service Representative

United States

View job

TP

TP Ccustomer Service Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

High salary and supportive colleagues, but HR struggles

Good starting salary but no career growth

Great place to work

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at TP

TP reviews FAQs