Is TP a good company to work for as a Ccustomer Service Representative?

Ccustomer Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,375 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Ccustomer Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Ccustomer Service Representative interview questions at TP .

Does TP pay Ccustomer Service Representative employees well?

Ccustomer Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,375 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Ccustomer Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13887) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1751 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1499 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3851 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2479 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 395 reviews)); "Long hours accompanied with the days off split off in a week (9 hours work shifts containing 1" ((in 292 reviews))

TP Ccustomer Service Representative reviews

4.1

83% would recommend to a friend

(12,375 total reviews)

Jorge Amar

92% approve of CEO

78% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ccustomer Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,375 company reviews on Glassdoor. This indicates that most Ccustomer Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Ccustomer Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

12K reviews

3.0

May 18, 2026

Remote work is great, but workload is heavy

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Remote work and my colleagues

Cons

Heavy workload No support from team leader

TP Response

1mo

Thank you for taking the time to review TP, we appreciate your feedback.

5.0

May 16, 2026

Positive work culture

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Team leaders provide guidance regularly and create a motivating work environment for employees.

Cons

Repetitive tasks can feel monotonous after some time

5.0

May 15, 2026

Buen ambiente laboral pero salario y monotonía son problemas

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Horarios, ambiente laboral, aprendizaje, oportunidades

Cons

Salario, turno, personal, monotonía, sillas

TP Response

1mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

Viewing 100 - 102 of 12,375 Reviews

Jobs at TP

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Remote --- Customer Service Representative

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TP

TP Ccustomer Service Representative reviews

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Reviews by job title

Remote work is great, but workload is heavy

Positive work culture

Buen ambiente laboral pero salario y monotonía son problemas

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