Is TP a good company to work for as a Chat Representative?

Chat Representative professionals working at TP have rated their employer with 4.5 out of 5 stars in 121 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Chat Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Chat Representative interview questions at TP .

Does TP pay Chat Representative employees well?

Chat Representative professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 121 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Chat Representative salaries at TP.

How happy are Chat Representative professionals working at TP?

92% of Chat Representative employees at TP would recommend their employer to a friend. This rating has decreased by 3% in the past 12 months. Chat Representative professionals have also rated TP with a 4.2 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.5 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Chat Representative reviews

4.5

92% would recommend to a friend

(121 total reviews)

Jorge Amar

100% approve of CEO

86% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (121 reviews)

Ratings by demographic groups

Race / Ethnicity

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Chat Representative employees have rated TP with 4.5 out of 5 stars, based on 121 company reviews on Glassdoor. This indicates that most Chat Representative professionals have an excellent working experience there. TP is rated 21% above average by Chat Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

121 reviews

5.0

Jan 17, 2023

FEEDBACK

Chat support representative

Recommend

CEO approval

Business Outlook

Pros

You should work at Teleperformance because of the following; Its people/staff. They are very kind, approachable and accommodating. The facilities. All facilities are very neat and clean and it smells so good. Wherever you go inside the site, you will see the sanitation hand and water dispenser. Moreover, you can see that the site is secure and safe because of its CCTV camera and many securities guards.

Cons

I don't have any downsides to say in Teleperformance.

5.0

Jan 17, 2023

Teleperformance Working Place

Chat support representative

Recommend

CEO approval

Business Outlook

Pros

The environment was really accommodating to help the worker improve the capability to work properly.

Cons

As a newbie, I don't have yet a con to share except the device it didn't work sometimes...

5.0

Jan 17, 2023

What I experienced in the company

Chat support representative

Recommend

CEO approval

Business Outlook

Pros

You will gain more knowledge during the trainings because the trainers are approachable and are willing to help you understand the step-by-step procedure on how to handle the customer's concern.

Cons

The company is a bit strict. Even the food can't be shared with others.

TP Response

3y

We appreciate you for taking the time to share your experience here at TP. Thank you for your positive feedback!

Viewing 85 - 87 of 121 Reviews

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TP Chat Representative reviews

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FEEDBACK

Teleperformance Working Place

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