Is TP a good company to work for as a Chat Support Representative?

Chat Support Representative professionals working at TP have rated their employer with 4.3 out of 5 stars in 142 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Chat Support Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Chat Support Representative interview questions at TP .

Does TP pay Chat Support Representative employees well?

Chat Support Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 142 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Chat Support Representative salaries at TP.

How happy are Chat Support Representative professionals working at TP?

92% of Chat Support Representative employees at TP would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Chat Support Representative professionals have also rated TP with a 4.0 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.3 rating for culture and values and 4.2 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Chat Support Representative reviews

4.3

92% would recommend to a friend

(142 total reviews)

Jorge Amar

100% approve of CEO

87% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Chat Support Representative employees have rated TP with 4.3 out of 5 stars, based on 142 company reviews on Glassdoor. This indicates that most Chat Support Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Chat Support Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

142 reviews

5.0

Jan 17, 2023

New Hire

Chat support representative

Recommend

CEO approval

Business Outlook

Pros

unity, cooperative, good environment, good incentives

Cons

raise wage appraisal, bonus appraisal

TP Response

3y

Thank you for taking the time to share your feedback! Have a great day!

5.0

Jan 17, 2023

best experience working in teleperformance

Chat support representative

Recommend

CEO approval

Business Outlook

Pros

friendly environment, good place to work with

Cons

so far i dont see any problem working in teleperformance

TP Response

3y

Thank you for your amazing review. We're glad that our efforts to promote a friendly and supportive work culture are appreciated. Have a nice day!

3.0

Jan 15, 2023

just enough if you are working from home

Chat support

Recommend

CEO approval

Business Outlook

Pros

Work from home, timely pay

Cons

Too many of the performance parameters

TP Response

3y

Thank you for your feedback. We understand that remote work can bring its own set of challenges and we are committed to providing a supportive environment for our employees. We will review the performance parameters and see how we can make improvements to ensure that everyone is rewarded fairly for their hard work. Please do not hesitate to reach out if you have any further concerns or questions.

Viewing 100 - 102 of 142 Reviews

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New Hire

best experience working in teleperformance

just enough if you are working from home

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